A telehealth consultation is a face-to-face consultation via electronic media (computer, tablet or mobile phone) to assess, diagnose and treat a client.

Why should I consider Telehealth?
• It is a viable alternative when either you or your physiotherapist cannot access the clinic
• You will have access to a therapist with 20+ years experience of assessing and treating clients
• The likelihood of developing a chronic condition is more likely when treatment is delayed

How do I book a Telehealth Consultation?
Appointments can be booked through our website and by clicking on the Online Appointment icon located on the home page or below

How do I access the Telehealth Consultation?
Once you are booked you will receive an email inviting you to start or join a scheduled meeting. You will then follow some prompts to lead you to commencing a face-to-face consult with your physiotherapist

How do I pay for the Telehealth Consultation?
You will be sent an invoice to pre-pay prior to the consultation into a dedicated bank account (via direct transfer). Once payment is made we request you send confirmation of payment to info@physiocentre.com.au.

Can I receive a rebate for my Telehealth Consultation?
For medicare-funded telehealth consultations (chronic disease management plans), funding is now in place for telehealth consultations.

Several private health funds have agreed to provide benefits for individual (one-on-one) telehealth consultations. Available from April 14th 2020, they are subject to the following conditions:
• The client is undergoing an existing course of treatment and the client has seen the physiotherapist over the past six months, or
• For new client’s, the tele-physiotherapy service has been recommended by their general practitioner or relevant medical specialist, and
• The primary condition being treated is one of:
o Post orthopaedic surgery rehabilitation (e.g. Total hip or knee replacement)
o Chronic musculoskeletal condition (e.g. osteoarthritis)
o Cardiac rehabilitation
o Pulmonary rehabilitation, or
o pelvic floor muscle training
• The service is delivered before 30 September 2020, and
• The service is undertaken in accordance with Australian Physiotherapy Association guidelines.

If you have any further questions do not hesitate to contact the clinic on 03 87688111.